Shipping policy
Shipping Policy
1. Shipping Locations
Walkingpad Cyprus ships products within Cyprus. At this time, we do not offer international shipping.
2. Processing & Delivery Times
- Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.
- Delivery Time: Standard delivery takes 2-5 business days, depending on the location within Cyprus.
- Delays: Delivery times may vary due to unforeseen circumstances such as weather conditions, holidays, or courier delays.
3. Shipping Fees
- Standard Shipping: No shipping cost
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (if tracking is available).
5. Shipping Carrier
We use reliable courier services for our deliveries to ensure that your products arrive safely and on time.
6. Lost or Damaged Packages
- If your package is lost in transit, please contact us at info@walkingpad.cy or call +357 95 983855 for assistance.
- If your package arrives damaged, please report the issue within 48 hours of receiving the product with photos as proof.
7. Incorrect Address Policy
Please ensure that your shipping address is correct before completing your purchase. Walkingpad Cyprus is not responsible for orders shipped to incorrect addresses provided by the customer.
8. Contact Information
For any shipping-related inquiries, feel free to reach out:
- Email: info@walkingpad.cy
- Phone: +357 95 983855
- Website: www.walkingpad.cy